Helpmate AI

Helpmate reads the policy, the contract, the manual and answers with citations to the exact paragraph it relied on. When the source is silent, it abstains.

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Validation · 150-question held-out suite

Zero unsupported answers across the evaluation

We graded every answer for whether the cited evidence actually supports the claim. The numbers below are the full run, not a curated sample.

0%
False support
100%
Abstention when out-of-scope
94%
Cited the correct paragraph
Helpmate
0.0% on a 150-question suite
OpenAI File Search
6.7% false support
Vectara
20.0% false support
Each vendor evaluated using its standard retrieval-and-answer pipeline, on the same 150-question held-out suite. Suite, rubric, and full run are available on request.
What you get

Three behaviors most assistants skip

Helpmate answers your questions about a document, but the way it answers is what matters. You’ll see all three behaviors in your first response.

01Shows the source

Every claim carries the passage it came from

Click a citation pill and the evidence column jumps to the exact paragraph — verbatim, with the page and section it came from. Click 'Open in source' to see the same passage in the actual PDF, highlighted on its page.

02Knows when to abstain

Three honest kinds of answer, not just one

Answers come in three flavors: supported when the source covers it, partial when it covers some of it, abstained when it doesn't cover it at all. We grade for whether the evidence actually supports the claim, not how confident the sentence sounds.

03Stays inside the document

It will not paraphrase the internet at you

Helpmate reads only what you've uploaded. No outside knowledge slipped in, no “as a general rule” answers, no quietly-helpful guesses. If the document doesn't say it, neither does Helpmate.

How it works

From upload to cited answer in four steps

Step 01Upload

Drop a document, get its outline

PDF, contract, policy, manual. Helpmate reads through it, builds a section-by-section map, and shows you the outline before you ask anything. Your document stays in your workspace — we don't shuttle it off to train anything.

Pricing

Start free, upgrade when you need more

Same grounded answers, more headroom. Pick the tier that matches how much you read.

Free

Try Helpmate on your own document.

$0/month

Start free
  • 25 MB file size cap
  • 50 questions / month
  • Read Mode + citations
  • 30-day history retention

Business

For teams. Billed per seat; enterprise features on request.

$39/month

Contact us
  • Everything in Pro
  • 500 MB file size cap
  • 2,000 questions / seat
  • 100 Premium answers / seat
  • Unlimited history retention
  • Team seats — on request
  • SSO + audit log — on request
  • Priority support

Ready when you are

Upload a document and ask your questions

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