What we collect

When you sign in with Google, we may receive basic account information such as your name, email address, profile image, and a unique account identifier. This information is used only to authenticate you and connect you to your private workspace.

When you upload a file to Helpmate AI, we process the document so the app can index it, retrieve relevant evidence, and generate grounded answers. This may include storing the uploaded file itself, extracted text, document structure, metadata, your questions, and the answers, citations, and evidence returned by the system.

We may also collect limited technical information needed to operate the service reliably and securely, such as request timestamps, session details, error logs, and basic browser or device information.

How we use it

We use this information to run the app, maintain your workspace, process uploads, generate answers, improve reliability and security, and prevent misuse. We do not sell your personal information, and we do not use Google account data for advertising.

Google sign-in

If you sign in with Google, we use Google user data only for authentication and account access. We do not access Gmail, Google Drive, Google Calendar, or any other Google account content unless that is clearly described and separately authorized in the future.

Third-party infrastructure

To deliver the service, data may be processed and stored using third-party infrastructure that supports authentication, hosting, storage, retrieval, and model inference. Uploaded content and workspace data may be stored temporarily or for a limited active-workspace period, depending on how the service is configured.

Sharing and retention

We may share information only when necessary to operate the app, comply with legal obligations, respond to lawful requests, or protect the rights, security, and integrity of Helpmate AI and its users.

We keep information only for as long as it is needed to operate the service, maintain active workspaces, meet security needs, comply with legal obligations, and resolve disputes. Some workspace data may be deleted automatically after a period of inactivity or expiration.

Your choices

You can choose not to sign in or not to upload documents, but some features of Helpmate AI may not work without authentication. If you want to ask about your data or request deletion of account-linked information, contact us at the email below.

Security

We use reasonable technical and organizational measures to protect information, but no system can guarantee complete security.

Children

Helpmate AI is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. If we make important changes, we will update the effective date and publish the revised version on this page.

Contact

If you have any questions about this Privacy Policy or how Helpmate AI handles data, contact antony.leander@gmail.com.